Terms of service

The following terms and conditions apply to all purchases of items from this website. Please read this document carefully before placing your order.

We reserve the right to change these terms from time to time. Any such changes shall not affect any contract subsisting between us at the time of such change. Please check them before you make any new purchase. We advise you, our valued customer, to print and keep safe a copy of these terms and conditions for your reference.

Billing terms and conditions

Sale of Goods

By placing an order with Magicvision (referred to as us/we/our) you (the customer) are accepting these terms and conditions, as well as our Terms of Website Use, to the exclusion of all other terms and conditions. These conditions do not affect your statutory rights.
We will acknowledge your order by e-mail as soon as possible. Any e-mail or other acknowledgement from us does not constitute our legal acceptance of your order. Your offer is accepted and our contract begins with you, our valued customer when the goods are despatched.
We will email or ship with your order a copy of your receipt. Please ensure you keep this in a safe place as this will also be your guarantee on the following terms: Should any of the goods develop a fault, notify us and simply return your goods of purchase (complete with original packaging and accessories – please refer to “Returns” for additional conditions that apply) and you will be offered the choice of either an exchange (when possible) or refund. After the guarantee has expired, we will still endeavour to help provide you any manufacturer information your goods may require. All items (excluding wearable parts) are guaranteed for a full 12 months by the manufacturer after 30. Obviously, we can’t be expected to guarantee against misuse (i.e. coffee spilt inside, blown speakers etc.), commercial use, loss of data stored on any form of writeable/ rewriteable media/ hard drive devices, dead pixels of an amount not covered by the manufacturer’s warranty, specifications, or normal wear and tear. Please note the guarantee will be invalidated if repairs are done other than by the manufacturer's authorised agents.

Payment and Prices

We will accept payment of your order via Shopify Pay, or via payment in-store.
Payment in-store: online orders with the payment in-store option selected will be held as reserved for 2 working days after the order has been processed. If there is a no-show from the customer, the customer will be informed and the order considered cancelled.
Payment for goods must be made in accordance with our purchase procedure. All orders are positively credit card sanctioned prior to despatch. We cannot accept responsibility if any details you provide us with are incorrect or if any order is held up as a result of incorrect details.
The price for the goods will be as stipulated on the website at the time when you place your order. We are entitled to make adjustments to the price to take account of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or omission on the price published for the goods on our website is wrong. We try to ensure that all prices displayed on our website are accurate, but the price of the goods on your order will need to be validated by us prior to processing your order. If there is a problem, we will inform you of the correct price and will give you the opportunity to purchase the goods at the correct price.
All prices on our website are in British pounds sterling and inclusive of VAT but exclusive of any additional delivery charges, which will be payable as indicated at the time of placing your order.

Availability

Your order for goods is subject to availability. If we do not supply goods to you for any reason we will inform you of the situation and will not charge you for those goods, and we will obviously refund any money already paid by you for the goods. However, we will not be responsible for compensating you for any other losses, which you may suffer if we do not supply the goods.

Delivery

For delivery addresses within the mainland UK this is free of charge on standard delivery service. We will endeavour to deliver the goods within the times stated. If no times are specified, delivery shall be within a reasonable time. We shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in the delivery of the goods unless caused by our negligence.
As soon as we have delivered the goods to you, you will be responsible for them. When we deliver the goods we will require you to. If you are not able to sign for a delivery, we will do our utmost to let you know when we intend to redeliver the goods again. Our responsibility for everything other than damage due to our negligence will end at the time the carrier tried to deliver the goods to you.
Title in the goods will pass on delivery. Should you return the goods pursuant to conditions set out under these terms and conditions, then title in the goods shall revert to us when you return the goods to us.
See our Shipping Policy for full further details.

Returns

Goods, other than faulty goods, may be returned within 14 days of an unwanted item of the date of receipt by you of the goods. We must be notified within this time period also.
The cost of the return delivery charge under these circumstances is to be paid by the customer, as long as the charges are equal to the costs of dispatching the goods to the customer. As you can appreciate, we request that all goods be returned in an ‘as new’ condition complete with packaging and all accessories. Unfortunately, goods which do not comply with this condition may be subject to handling, deductions and other charges.
Please refer to our Returns Policy for full further details.

PriceRunner Buyer Protection

When you shop with us, you are covered by the PriceRunner Buyer Protection. This means that your purchase is protected up to £5,000 if problems arise in connection with your purchase. The Buyer Protection scheme is free and applies to all registered PriceRunner members.

The Buyer Protection covers events where retailers do not assume their statutory liability and resolve problems within 60 days. It only covers consumers resident in United Kingdom.

If you are not already a PriceRunner member but visited us via their site, you can, within 60 minutes of your purchase, complete your registration. It is free and takes less than three minutes – and then your purchase will be protected!

The PriceRunner Buyer Protection compensates you for damage to goods upon delivery, defective goods if an individual product is missing on delivery, if the goods are incorrect or if the goods are not delivered. Remember that the order must be addressed to you personally. You will only be refunded for direct financial damage that you have suffered, purchase costs and shipping costs. The PriceRunner Buyer Protection does not cover you for other direct or indirect costs, depreciation or loss of revenue. On PriceRunner, you can find a list of categories that are exempt as well as the complete terms and conditions that apply.

Yes please, take me to PriceRunner for registration of the Buyer Protection up to £5,000!

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